Philly’s flat terrain and gridded streets makes it a great city to ride a bike (the New York Times agrees!). Whether you've been cycling for years or this is your first time on a bike, taking these few steps will help make your Indego experience even better.
Before your ride:
Bring a helmet
You should always wear a helmet when riding an Indego bike. Make sure to bring one whenever possible when you are going to ride. If you don't have a helmet, we provide free helmets during our Learn to Ride classes hosted by the Bicycle Coalition of Greater Philadelphia.
You can check out and sign up for our next Learn to Ride class by visiting our Classes & Rides page.
Check your bike
The Indego team regularly checks each bike to make sure it is ready to ride, but you should always give a bike a once-over before hopping on to prevent any issues that may come up.
Make sure to check the following:
- Seat: Indego bike seats are easily adjustable. Just open the clamp on the seat post, lower or raise your seat to your desired height, and close the clamp again. Be sure the seat is straight tightly secure.
- Air: Make sure each tire is fully inflated by pressing down on it. If it flattens under pressure.
- Brakes: Make sure the brake cables are working properly by pressing each lever next to the handlebars. If you don’t feel any resistance.
- Wheels: Give each wheel a spin to check that it does not catch against anything,
If there are any issues with the bikes, immediately report it to customer service.
Plan your route
Philadelphia has plenty of options for riding depending on your comfort level, from trails and paths to bike lanes and shared traffic lanes. Knowing the best route to take ahead of time often makes a bicycle trip easier. You can look up route ideas in several ways:
During your ride:
- Don't ride against traffic. Riding along the flow of traffic helps reduce accidents and allows others on the road know where you are.
- Walk your bike on the sidewalk whenever possible to avoid running into pedestrians.
- Obey traffic lights, stop signs, and yield signs.
- The City of Philadelphia and Bicycle Coalition of Greater Philadelphia teamed up to bring you a comprehensive guide to biking in Philadelphia.
- Only one person per bike. The rack on the back of your Indego bike is for bags, not butts!
At the end of your ride:
- When returning your Indego bike to a station, make sure it is securely locked. The dock will beep and a green light will indicate a successful return.
- If you’ve had any issues with your bike during your ride, contact customer service.
- If you have an Indego30 or Indego365 pass, check your online profile to see data from your trip.