Customer Support

Call or Text: 


Hours Available: 8 AM to 10 PM, Monday to Sunday (7 pm - 10 pm email/text support only)

For the fastest response, please text our customer service team using the number listed above.


Connect with Indego

Station Suggestions

Indego is growing and looking for feedback on where you would like to see stations! Please use the form below to indicate where in the city you'd like to see an Indego station.

Suggest a station form

Community Events

Indego has a skilled team dedicated to connecting with people where they are to explain how Indego works, what it costs, and all the great reasons to use bike share. Indego offers a variety of support including: 

  • Providing informational brochures (available in English, Spanish, Mandarin, and Vietnamese).
  • Sharing promotional highlights about your event to the Indego audience.

Tell us about your upcoming event by using the contact form below:

Community Event Form

Classes & Rides

As part of the Better Bike Share Partnership, Indego collaborates with the Bicycle Coalition of Greater Philadelphia to provide safety classes and learning opportunities to help individuals get the skills and knowledge they need to bike safely and confidently in Philadelphia. All classes are free and open to the public. We offer classes for all different levels of cyclists and you don't have to be a passholder to participate! Classes can be taught in either English or Spanish.

For a list of upcoming dates and locations, please visit our Classes & Rides page.

Please, let us know if you're interested in hosting a class or ride:

Class / Ride Request Form


Indego offers brands a vehicle to engage consumers in their everyday lives, demonstrate their commitment to the improvement of our city, and promote healthy, sustainable living. Partners who invest in Indego will not only benefit from massive visibility, they will also be associating their company with all of the positive brand values that bike share represents.

Contact our partners at OutFront Media for details on how you can become a partner.

Advertise with Indego

Bulk Passes

Indego sells Guest Passes in bulk at a discount. Groups can get discounts on Guest Passes so you can get your visitors, guests, and events attendees riding. Visit our bulk sales page for more information.

Bulk pass pricing

Bike Recovery Form

Report an abandoned bike by using the form below:

Bike Recovery Form

Media Inquiries

For press and media support please contact the Indego marketing team.