Customer Support

Call or Text: 


M-F (Calls/Texts/Emails: 8 a.m. to 8 p.m.)

Weekends (Texts/Emails: 8 a.m. to 8 p.m.)

For the fastest response, please report a trip issue on the app or text our customer service team using the number listed above.

customer support

Connect with Indego

Station Suggestions

Indego is growing and looking for feedback on where you would like to see stations! Please use the form below to indicate where in the city you'd like to see an Indego station.

Suggest a station form

station suggestion

Community Events

Indego has a skilled team dedicated to connecting with people where they are to explain how Indego works, what it costs, and all the great reasons to use bike share. Indego offers a variety of support including: 

  • Providing informational brochures (available in English, Spanish, Mandarin, and Vietnamese).
  • Sharing promotional highlights about your event to the Indego audience.

Tell us about your upcoming event by using the contact form below:

Community Event Form

event support

Classes & Rides

As part of the Better Bike Share Partnership, Indego collaborates with the Bicycle Coalition of Greater Philadelphia to provide safety classes and learning opportunities to help individuals get the skills and knowledge they need to bike safely and confidently in Philadelphia. All classes are free and open to the public. We offer classes for all different levels of cyclists and you don't have to be a passholder to participate! Classes can be taught in either English or Spanish.

For a list of upcoming dates and locations, please visit our Classes & Rides page.

Please, let us know if you're interested in hosting a class or ride:

Class / Ride Request Form

classes and rides


Our vast network of stations comprises of 250+ street-level panels, offering businesses unparalleled advertising coverage in Philadelphia’s most vibrant neighborhoods. Reaching Philadelphians with ease and efficiency, this unique opportunity offers marketers an effective means to make an impact.

Contact our partners at IKE Smart City to learn more about how you can demonstrate your commitment to community and promote sustainable living by advertising on Indego.


Advertise with Indego

Advertise with indego 3

Bulk Passes

Indego sells Guest Passes in bulk at a discount. Groups can get discounts on Guest Passes so you can get your visitors, guests, and events attendees riding. Visit our bulk sales page for more information.

Bulk pass pricing

bulk passes

Bike Recovery Form

Report an abandoned bike by using the form below:

Bike Recovery Form

bike return

Media Inquiries

For press and media support please contact the Indego marketing team.