Customer Support

Call or Text: 


Hours Available: 7 AM to 10 PM, Monday to Sunday

For the fastest response, please text our customer service team using the number listed above.


Media Inquiries

Aaron Ritz
City of Philadelphia Office of Transportation & Infrastructure Systems
p. 215-686-9000


Partner with Indego

Event Support

Indego has a skilled team of Brand Ambassadors dedicated to connecting with people face-to-face to explain how Indego works, what it costs, and all the great reasons to use bike share. Indego offers a variety of event services; they include: 

  • Providing informational materials printed in multiple languages 
  • Offering discounted passes and onsite signup assistance
  • General info sessions 
  • Raffle and prize giveaways 
  • Allowing audiences opportunities to take test rides (when space and weather permits)

Invite us to your event:

Event Request Form

Classes & Rides

As part of the Better Bike Share Partnership, Indego collaborates with the Bicycle Coalition of Greater Philadelphia to provide safety classes and learning opportunities to help individuals get the skills and knowledge they need to bike safely and confidently in Philadelphia. All classes are free and open to the public. We offer classes for all different levels of cyclists and you don't have to be a passholder to participate! Classes can be taught in either English or Spanish.

For a list of upcoming dates and locations, please visit our Classes & Rides page.

Please, let us know if you're interested in hosting a class or ride:

Class / Ride Request Form


Indego offers brands a vehicle to engage consumers in their everyday lives, demonstrate their commitment to the improvement of our city, and promote healthy, sustainable living. Partners who invest in Indego will not only benefit from massive visibility, they will also be associating their company with all of the positive brand values that bike share represents.

Contact for details on how you can become a partner.