Meet the Indego Electric Bike

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About

Indego is thrilled to announce the launch of the new electric bike pilot program. Starting November 8th, 2018, a limited number of shared electric pedal-assist bikes were introduced into the existing Indego fleet of 1,400 bikes. These pedal-assist bikes can make hills seem easier, distances seem shorter, and can turn headwinds into tailwinds.

This fall give your commute a boost and discover the ease of riding an Indego electric bike!

Features

Electric pedal-assist motor. The Indego electric bike is powered by a pedal-assist motor that allows you to ride up to 17 mph with an electric “boost." This is perfect for climbing hills, shortening your commute, or just covering more ground! 

Power up. Turn on the electric assist by pressing the power button on the display located on the handlebars. Make sure the bike is at a standstill before you press the power button, or else it won’t turn on! When you’re finished riding, dock at any Indego dock and you're good to go!  

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Getting Started

How to find Indego Electric Bikes. Indego stations that have electric bikes docked at them will display a green lightning bolt symbol above the station icon on the mobile app or the Indego website. For the duration of the pilot, there is no additional cost associated with using Indego electric bikes. Pending availability, you will be able to check out an electric bike the same way you check out any other Indego bike, regardless of which pass type you have.

How to check out Indego Electric Bikes

You can use your key fob, phone number look-up, or credit card look-up to check out an Indego electric bike, the same way you would check out any other Indego bike.

Download the Indego App

The best way to use Indego is to download the free Indego app! Route your ride and find the closest Indego stations while seeing dock and bike availability in real time!

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Riding Safely

Just like our Indego classic bikes, you will want to follow all the rules of the road! Be sure to visit our Riding Tips page to learn how you can ride like a pro with Indego. Happy Riding!

Got Questions? We've Got Answers!

How is an Indego electric bike different from a classic Indego bike?

Indego electric bikes feature a motor that provides assistance as you pedal. Electric bikes allow riders to travel further and faster with less physical effort!

How do I find and check out an Indego electric bike?

You can use your Indego key fob, phone number look-up, or credit card look-up to check out an Indego electric bike, the same way you check out any other Indego bike. You can locate Indego stations that have electric bikes by checking the station map on the Indego website or in the Indego app. Stations that have Indego electric bikes docked at them will show a green lightning bolt symbol above the station icon.

How fast does the Indego electric bike go?

Indego electric bikes provide pedal assistance up to a speed of 17 miles per hour. The motor in the electric bike only provides assistance when you pedal.

How long does the battery last, and what happens if the battery dies?

The battery life of an electric bike depends on many factors including terrain, riding style, temperature, the weight of the rider and any cargo being transported. On average, a full charge will allow Indego electric bikes to travel about 30 miles before they need to be recharged.
Indego electric bikes show you on their display how much total battery life remains.

If the battery on an electric bike dies, the motor will stop providing pedal assistance. The lights on the bike will still function and you will still be able to shift gears, dock, undock, brake, and pedal like normal. The motor does not add noticeable drag when turned off.

What do I do if an Indego electric bike runs out of battery while I am riding?

You can either finish your ride or dock the bike at the closest station and undock another bike.

How old do I have to be to ride an Indego electric bike?

At this time, the Pennsylvania Department of Transportation requires a minimum age of 16 to operate an electric-assist bicycle. Therefore, riders must be at least 16 years old to check out an Indego electric bike. Minors need to be accompanied by a parent or guardian at least 18 years old during the ride.

On what part of the street should I ride an Indego electric bike?

Just like other bicycles, you are permitted but not required to ride in designated bike lanes.

How much does the Indego electric bike weigh?

Indego electric bikes weigh about 50 pounds, which is only 3 pounds heavier than our classic Indego bikes.

How much does it cost to use an Indego electric bike?

For the duration of the pilot, there is no additional cost associated with using Indego electric bikes. Pending availability, you will be able to check out an electric bike the same way you check out any other Indego bike, regardless of which pass type you have. If you happen to incur any usage fees during your ride, those will be applied at the same rate and in the same way as any other Indego bike.

What is the difference between the Eco, Tour, Sport and Turbo modes?

There are four riding modes to choose from on the display:

Turbo: Direct, maximum support for riding the highest cadences.
Sport: Immediate, powerful support for sporty riding.
Tour: Steady support for longer-range rides.
Eco: Effective, optimally efficient support for maximum range.