Meet the Indego Electric Bike

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About

Indego  is thrilled to announce the continuation of the  electric bike pilot. Throughout this season, Indego will begin to roll out 400 more pedal-assist electric bikes. Electric  bikes can make hills seem easier, distances seem shorter, and can turn headwinds into tailwinds.

Give your commute a boost and discover the ease of riding an Indego electric bike!

Features

Electric pedal-assist motor. The Indego electric bike is powered by a pedal-assist motor that allows you to ride up to 17 mph with an electric boost. This is perfect for climbing hills, shortening your commute, or just covering more ground!

Power up. Turn on the electric assist by pressing the power button on the display located on the handlebars.  Make sure the bike is at a standstill before you press the power button, or else it won’t turn on! When you’re finished riding, dock at any  Indego  station and you’re good to go!

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How to find Indego electric bikes 

Indego stations that have electric bikes docked at them will display a green lightning bolt symbol above the station icon on the mobile app or the Indego website. At the station, Indego electric bikes can be distinguished from classic bikes by their white frame.

How to check out Indego electric bikes

You can use your key fob, phone number look-up, or credit card look-up to check out an Indego electric bike, the same way you would check out any other Indego bike.

There is an additional fee of 15¢ per minute for upgrading your ride to Indego Electric. Indego ACCESS passholders are charged 5¢ per minute for upgrading to an Indego electric bike.

Download the Indego App

The best way to use Indego is to download the free  Indego app! Use the app to find the closest  Indego stations, find an Indego electric bike, and see dock and bike availability in real time!

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Riding Safely

Just like when riding  Indego  classic bikes,  be sure to follow all the rules of the road! Visit  our  Riding Tips  page to learn how you can ride like a pro with  Indego. Happy riding!

Got Questions? We've Got Answers!

How is an Indego electric bike different from a classic Indego bike?

Indego electric bikes feature a motor that provides assistance as you pedal. Electric bikes allow riders to travel further and faster with less physical effort!

How do I find and check out an Indego electric bike?

You can locate Indego stations that have electric bikes by checking the station map on the Indego website or in the Indego app. Stations that have Indego electric bikes docked at them will show a green lightning bolt symbol above the station icon.

You can use your Indego key fob, phone number look-up, or credit card look-up to check out an Indego electric bike, the same way you check out any other Indego bike.

How fast does the Indego electric bike go?

Indego electric bikes provide pedal assistance up to speeds of 17 miles per hour. The motor in the electric bike only provides assistance when you pedal.

How long does the battery last?

The battery life of an electric bike depends on many factors including terrain, riding style, temperature, the weight of the rider, and any cargo being transported. On average, a full charge will allow Indego electric bikes to travel about 30 miles before they need to be recharged.

Does the bike still work if the battery dies?

If the battery on an electric bike dies, the motor will stop providing pedal assistance. The lights on the bike will still function and you will still be able to shift gears, dock, undock, brake, and pedal like normal. The motor does not add any noticeable drag when turned off.

What do I do if an Indego electric bike runs out of battery while I’m riding?

Indego electric bikes show you on their display how much total battery life remains. Be sure to check the battery life before checking out an Indego electric bike. A bike that shows two or more bars of battery on the display is good to ride. If the bike runs out of battery, you can either finish your ride or dock the bike at the closest station and undock another bike.

How old do I have to be to ride an Indego electric bike?

The Pennsylvania Department of Transportation requires a minimum age of 16 to operate an electric-assist bicycle. Therefore, riders must be at least 16 years old to check out an Indego electric bike. Minors need to be accompanied by a parent or guardian at least 18 years old during the ride.

On what part of the street should I ride an Indego electric bike?

Just like other bicycles, you are permitted but not required to ride in designated bike lanes.

How much does the Indego electric bike weigh?

Indego electric bikes weigh about 50 pounds, which is only 3 pounds heavier than our classic Indego bikes.

How much does it cost to use an Indego electric bike?

There is an additional fee of 15¢ per minute for upgrading your ride to Indego Electric. The per minute fee will support operational costs associated with maintaining a fleet of electric bikes. Indego ACCESS passholders are charged 5¢ per minute for upgrading to an Indego electric bike, continuing the City’s commitment to affordability and equity. Fees charged for riding an Indego electric bike are billed as usage fees.